Refund policy

WIND ATHLTX Return Policy

The work is never done. Neither is the fit. If something is not right, WIND makes it right.

Returns

Items may be returned for a full refund within 30 days of delivery. To qualify, items must be unworn, unwashed, and in original condition with all tags attached and original packaging included.

Exchanges

Between day 31 and day 45 after delivery, items are eligible for a size exchange only. Refunds are not available during this window. Items must meet the same condition standard as above.

How to start a return or exchange

Athletes can initiate a return or exchange through the Returns Center linked at the bottom of the order confirmation email, or by contacting support at [support email]. A prepaid label is not included with standard returns; return shipping is the customer's responsibility unless the item arrived damaged, defective, or incorrect, in which case WIND covers the cost.

Refund processing

Refunds are issued to the original payment method within 5 to 10 business days of WIND receiving and inspecting the returned item. Athletes are notified by email once the refund is processed.

Non-returnable items

• Final sale items, marked as such at checkout
• Gift cards
• Items missing tags or original packaging
• Items showing signs of wear, wash, or use

Damaged or incorrect items

If an item arrives damaged, defective, or is not what was ordered, contact support within 7 days of delivery with photos of the issue. WIND covers return shipping and processes a full refund or replacement at no cost.

International returns

International athletes are responsible for return shipping and any customs fees. Refunds are issued for the item cost only; original international shipping charges are non-refundable.